Shipping & Delivery
Shipping & Delivery Policy – Cleanix
Effective Date: 01/01/2025
At Cleanix, we work hard to deliver your orders quickly and safely. This Shipping & Delivery Policy explains how we process, ship, and deliver your purchases.
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1. Processing Time
• Orders are typically processed within [1–2 business days] after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
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2. Shipping Options & Delivery Time
We offer the following shipping options:
• Standard Shipping: Delivery within [3–7 business days].
• Express Shipping (if available): Delivery within [1–3 business days].
Delivery times may vary depending on your location, courier service, and unforeseen delays (weather, strikes, public holidays, etc.).
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3. Shipping Costs
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• We may offer free shipping promotions on eligible orders – keep an eye out for announcements!
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4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status in real time.
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5. Delivery Areas
We currently deliver to [list of areas/cities/countries you serve].
If your location is not available at checkout, contact us at [your email address] for assistance.
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6. Failed Deliveries
If a delivery attempt fails due to an incorrect address, unavailability, or refusal to accept the order:
• The order may be returned to us.
• Additional shipping charges may apply to reship the order.
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7. Damaged or Missing Packages
If your order is damaged or lost during transit:
• Notify us immediately at [your email address] with your order number and photos (if applicable).
• We will work with the courier to resolve the issue and arrange a replacement or refund.
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8. International Shipping (Optional Section)
If you plan to ship outside your country, mention this:
We also offer international shipping to select countries. Delivery times and shipping costs may vary. Customs duties, taxes, and import fees are the customer’s responsibility.
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9. Contact Us
For shipping or delivery-related questions, reach out to us:
📧 Email: cleanix.pk@gmail.com